Q: 資訊與數據

會員費用、帳單、升級與取消

Q: 社區與互動

全天候賽事資訊、直播時間與回放權限

Q: APP下載

註冊流程、合約條款與會員權益

Question 1

資訊與數據

Accepted Answer

會員費用、帳單、升級與取消

Question 2

社區與互動

Accepted Answer

全天候賽事資訊、直播時間與回放權限

Question 3

APP下載

Accepted Answer

註冊流程、合約條款與會員權益

Question 4

What's included in the Hot Desk Pro monthly plan?

Accepted Answer

The Hot Desk Pro plan ($250/month) includes: 24/7 access to the workspace, high-speed WiFi, unlimited coffee & tea, 10 hours of meeting room usage per month, 100 pages of printing credit, personal locker storage, and invitations to all community events. It's our most popular plan for individuals who need flexibility and full amenities.

Question 5

Can I upgrade or downgrade my plan?

Accepted Answer

Yes, you can change your plan at any time. Upgrades are effective immediately, while downgrades take effect at the start of your next billing cycle. There are no fees for changing plans. Simply notify our community manager or update your plan through the member portal.

Question 6

Do you offer discounts for annual commitments?

Accepted Answer

Absolutely! We offer a 10% discount for annual prepayments on all monthly plans. This applies to Hot Desk Pro, Dedicated Desk, and Private Studio plans. Contact our sales team for custom quotes for teams larger than 10 people.

Question 7

Is the workspace really open 24/7?

Accepted Answer

Yes! Members with monthly plans (Hot Desk Pro, Dedicated Desk, Private Studio) receive keycard access that works 24 hours a day, 7 days a week. Our reception is staffed Monday-Friday 9AM-6PM and Saturday 10AM-4PM for assistance. Day Pass members have access during staffed hours only.

Question 8

Can I bring guests or clients?

Accepted Answer

Members can bring up to 2 guests per day at no additional charge. Guests must be signed in at reception and are welcome to use common areas. For client meetings, we recommend booking one of our meeting rooms. Private Studio members have more flexibility with guest access for their team members.

Question 9

How fast is the internet connection?

Accepted Answer

We provide enterprise-grade fiber internet with speeds up to 1Gbps up/down. We have redundant connections to ensure 99.9% uptime. The network is secured with WPA2-Enterprise encryption. For video calls and large file transfers, you'll experience minimal latency. We also have Ethernet ports available at most desks.

Question 10

Are meeting rooms included in my plan?

Accepted Answer

Hot Desk Pro members receive 10 hours of meeting room usage per month. Dedicated Desk members get 15 hours, and Private Studio members get 20 hours. Additional time can be booked at $25/hour. All meeting rooms are equipped with 4K displays, conference phones, and whiteboards. Bookings are managed through our member portal.

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按分類瀏覽

資訊與數據

社區與互動

配套設施

APP下載

常見問題

價格方案

使用時間

設施

會員資格

還有其他問題嗎？

找到你的答案

快速幫助

按分類瀏覽

資訊與數據

社區與互動

配套設施

APP下載

常見問題

價格方案

Hot Desk Pro 月費方案包含哪些內容？

我可以升級或降級方案嗎？

年約方案是否有折扣？

使用時間

工作空間真的24小時開放嗎？

我可以帶訪客或客戶嗎？

設施

網路連線速度如何？

我的方案包含會議室使用嗎？

會員資格

是否有最低承諾期限？

如何預約參觀？

還有其他問題嗎？